With over 10 years bringing innovation to companies, we have experienced these biggest mistakes, clients and technologies partners do, when implementing new technologies in a given organization:
- Lack of an Overall Strategy. No strategy no gain. Simple as that. It is very common see corporations rushing to adopt the latest technologies. But without truly assessing their adoption impact, in both the operation and commercial sides, and expecting magically that the technologies will deliver results. Without a strategy, it is very difficult taking full advantages of a given technology.
- Begin with a Big & Complex Deployment. Keep it simple. You can always start with a simple cloud solution with an attached pay-as-you model. As the business demands it, the services can be escalated adding different tools and applications. We have seen this mistake done by very seasoned CTO’s and ITO’s as they are lured by their “golden vendors” who tend oversimplifying their complex, costly and unproven new technologies. A very expensive proposition for any company!
- Having the Wrong Timing Expectations. Like anything in life, having the wrong expectations can deliver disastrous results. It is not accurate expecting the same timetable from a big system deployment than from stand-alone tool. Although the big system can support your operation on a larger scale, the bigger impact will be in the long run. No big system can deliver the promising results in short-time basis. This is the most common lie from “golden vendors” that have quarterly sales goals and will promise anything you want to hear.
- Do not Considering the Change Impact. It is always an economic tragedy and a complete waste of time and resources when a new system or technology are not adopted by the staff that need to use it. Even if change management or transformation can be considered buzz words, and many time are sold as an add-on to an IT integration project, with the right changing strategy, you can ensure the personnel touched by the new technology or system will be first, aware about the coming change, and second, will be trained how to adopt it properly in order to take advantage of it. None likes to be imposed to use something, if they are uncertain of its adoption benefits.